Timezones in Social Listening

Last updated: November 5, 2025

Posts are fetched based on the shop’s timezone (the same set in Shopify).
However, the date and time displayed on each post card are converted to the viewer’s local timezone.

What you see

While the fetching process follows the shop’s timezone, the date and time displayed on each post card are automatically converted to match the timezone of the user currently viewing the dashboard.
This means that two users in different locations may see slightly different timestamps for the same post, depending on their individual timezone settings.