Conditional Split: Available Conditions
Last updated: October 29, 2026
A Conditional Split sends each creator down a Yes or No path depending on whether they match the conditions you set. Use it to personalize a flow, for example to send a reminder only to creators who haven't replied, or to reward only creators who made sales.
How it works
Add a Conditional Split step anywhere in your automation.
Build one or more conditions and combine them with AND / OR.
Creators who match go down the Yes path; everyone else goes down the No path.
Each path needs at least one step after it. A split with no steps on either side can't be saved.
Types of conditions
Creator properties
Information about the creator at the moment they reach the split, such as their program, tags, follower count, Partnership Ads status or Partnership DM eligibility.
Trigger properties
Information about the event that started the automation, such as the SuperBrief, the Creators List, the gifting campaign or the status that fired the trigger.
Activity in a period
These conditions count something the creator did during a period you choose (for example "in the last 7 days"):
Condition | What it counts |
Referrals | Conversions the creator generated |
Orders | Orders the creator placed |
Mentions | Times the creator mentioned your brand on Instagram |
Instagram messages | Instagram DMs exchanged with the creator |
Portal access | Times the creator logged in to their creator portal |
Email replied | Whether the creator replied to an email from this automation |
Email clicked | Whether the creator clicked a link in an email from this automation |
There is no "email opened" condition. Use Email clicked or Email replied to measure engagement.
Add a Time Delay before an activity condition. If the split runs immediately after the email is sent, the creator hasn't had time to reply or click yet. For example: Send Email → Time Delay (3 days) → Conditional Split "Email replied".
Example: nudge creators who haven't replied
Trigger: Creator Added (SuperBrief)
Action: Send Email with the brief details
Time Delay: 3 days
Conditional Split: Email replied
No path: Send a follow-up email
Conditional Split vs. A/B Test
A Conditional Split routes creators based on who they are or what they did. An A/B Test splits creators randomly by percentage, so you can compare two versions of a message.
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Email - Triggers, Actions & Conditionals
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